Please answer all questions as precisely as possible to ensure a smooth process and a prompt assessment of your request.
- Send your question from your JGU account e-mail to webmaster@uni-mainz.de
- What is the web address / URL of the page?
- Where exactly on the page do you have the problem? A piece of text from the relevant place will help us.
- What action did you perform?
- What should have happened?
- What happened instead?
- What is the literal error message?
- If possible, send us a screen snapshot.
- Which operating system (Windows, Linux, Mac, Android, IOS) and which browser (Chrome, Firefox, Edge, Safari) do you use?
